Business Analysis

It's easy to recognize when results aren't where they should be...it's more difficult to understand how to change them.  IIC can help you document & analyze existing operations to identify ways to increase profit, reduce expenses and grow business.

Company results are produced from a numerous set of interrelated activities and decision points executed across the organization.  Improving results requires a detailed understanding of them.

Our documentation improves your understanding of process-based value creation (or destruction) and how to reallocate resources or change business processes and systems to maximize return on investment.

The IIC P&C Operations Components Model (based upon extensive P&C operations management experience) is a foundation for business analysis that can be extended as necessary to fit unique client requirements.

Our Analytical Process Model identifies standard process metrics which can be used to assess current performance and calculate improvement potential.

Operations Mapping Methodology
documents operations strategy (paradigm maps), process effectiveness (business activity maps), functional effectiveness (core capabilities maps), and end state performance (results "cause & effect" maps). 

Years of operations and system management experience adds credibility to our work.


We help clients analyze key operational processes, calculate their impact on value (creation or destruction), and identify how they can be improved.